Terms of Service

Last Updated: 19th February, 2025

Welcome to OMG Smiles Ltd. ("OMG Smiles," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Use of Our Services

• You must be at least 18 years old or have parental consent to use our services.
• You agree to provide accurate and complete information when making a purchase or registering for an account.
• You are responsible for maintaining the confidentiality of your account information.

2. Orders and Payments

• All purchases are subject to product availability and acceptance by OMG Smiles.
• Prices are listed in GBP (£) and are subject to change without notice.
• We accept payments through secure third-party providers. We do not store your payment information.
• Orders cannot be canceled once they have been processed.

3. Shipping and Returns

• We strive to process and ship orders promptly. Delivery times may vary based on location.
• Returns are accepted within 14 days of delivery for unused and unopened products. Customers are responsible for return shipping costs.
• Refunds will be processed after the returned items are inspected.

4. User Conduct

• You agree not to use our website for unlawful activities, fraud, or any activity that may harm our reputation.
• You may not interfere with or disrupt our services, including hacking or distributing malware.

5. Intellectual Property

• All content on our website, including logos, text, and images, is the property of OMG Smiles or licensed for use.
• You may not copy, reproduce, or distribute any content without prior written consent.

6. Limitation of Liability

• OMG Smiles is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• We do not guarantee that our website will always be secure or error-free.

7. Changes to These Terms

• We may update these Terms from time to time. Any changes will be posted on this page with the "Last Updated" date.

8. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

OMG Smiles Ltd. Albert Bygrave Retail Park N Orbital Road St Albans AL2 1DL United Kingdom

Email: info@omgsmiles.co.uk

Phone: +44 7500 433668